Manchester City Council - Cost of living advice line
If you are struggling with the increases in food and energy bills and are struggling financially, help is available.
This free telephone line offers support with:
- Benefits and help with your rent
- Advice about debt and paying bills
- Food support – help to find community food provision near you
- Help to get online - support to access the internet, laptops, phones and data.
You can also access the advice service by applying through our online form.
Request cost of living advice
You can also access our cost of living advice line by calling 0800 023 2692.
The line is open Monday to Friday 9am to 4:30pm.
Translations and Sign Video services are available upon request.
Neighbourhood Winter Support Booklets
Teams around the Neighbourhood and the voluntary sector have worked together to produce a series of A4 booklets, which outline the hyper-local support available in neighbourhoods. These include food banks, warm hubs, befriending services and other offers.
There are 11 booklets (which can be downloaded below) covering all areas of the city. The booklets complement the citywide support available through the Manchester City Council cost of living advice line 0800 023 2692 and online web page www.manchester.gov.uk/coladvice, offering support with benefits, rent, debt, food and digital exclusion.
North Manchester Booklets
- Ancoats, Beswick, Clayton and Openshaw winter booklet [PDF]
- Higher Blackley, Harpurhey and Charlestown winter booklet [PDF]
- Cheetham and Crumpsall winter booklet [PDF]
- Moston, Newton Heath and Miles Platting winter booklet [PDF]
Central Manchester Booklets
- Hulme, Moss Side and Rusholme winter booklet [PDF]
- Gorton and Levenshulme winter booklet [PDF]
- Chorlton, Whalley Range and Fallowfield winter booklet [PDF]
- Ardwick and Longsight winter booklet [PDF]
South Manchester Booklets
- Wythenshawe and Northenden winter booklet [PDF]
- Didsbury, Chorlton Park and Burnage winter booklet [PDF]
- Withington and Old Moat winter booklet [PDF]
Every library in Manchester is a ‘warm space’, a free, safe place where residents can come in and stay warm all day in a welcoming, inclusive environment. Our libraries are packed full of resources and support for all ages:
Find your local library and read about their library services
Find a Warm Welcome Space Today
Nearly 3000 registered organisations have opened free, warm, welcoming spaces for the public this winter across the UK. You can use this Warm Welcome Interactive Map to find your nearest warm space, including libraries and other spaces in Manchester and further afield.
Free School Meals
Who is eligible?
Your child may qualify for free school meals if you get any of the following:
- Income Support
- Income-based Jobseeker’s Allowance
- Income-related Employment and Support Allowance
- The guaranteed part of Pension Credit
- Child Tax Credit (as long as your annual gross income is £16,190 or less and you don’t get Working Tax Credit)
- Working Tax Credit run-off after you come off Working Tax Credit
- Universal Credit that you applied for on, or after, 1 April 2018. As long as your household income is less than £7,400 a year after tax, not including any benefits
Apply for free school meals in term-time
If you experience any difficulty with this process, please contact the office or email [email protected] who will be pleased to assist you wherever possible.